Counter Culture Coffee - Iridescent
Iridescent Coffee is Counter Culture Coffee's winter blend, that was paired with the Haand x Counter Culture Diner Mug.
Behind Iridescent:
Iridescent’s sweet notes of chocolate, blueberries, and marmalade evoke memories of cozy winter mornings and holiday traditions. With $1 per pound funding transformative sustainability projects in coffee-producing countries, Iridescent embodies the spirit of giving. Good work, good cheer, and great coffee is more than just a winter theme.
Whether you're gathered around the fireplace, relishing moments with loved ones, or wrapping presents for the holidays, this blend is the perfect companion.
FAQs
How did you pick the name Haand?
When we started Haand, we knew that it was going to be an unusual company, slightly off-kilter, because we believed in making things by hand in the 21st century. Simultaneously strange and familiar, it is a knowable, recognizable and comfortable word. Haand itself is an archaic word for hand dating back many centuries to Norway. A word from the past, pronounced "hand".
Does your pottery contain any harmful ingredients?
All of our products are 100% lead free and meet all FDA criteria for tableware. We intentionally fire our porcelain to the same temperatures of fine industrial porcelain, and follow strict guidelines for selecting colorants and glazes with the intention of creating a safe, ethically sourced product that you can proudly and joyfully use.
What colors are available?
Browse our color selections here.
Can I order custom products or items that are out-of-stock?
We will do our very best to accommodate you! To initiate a request, please fill out the Custom Order form or you may contact customercare@haand.us to inquire about custom or out-of-stock items.
Where can I buy your products?
Our items are available online and from our studio in Burlington, NC. If you would like to schedule a visit and tour, please email info@haand.us
Need assistance with your order?
We’re here to help! Visit the Order Support page for any questions you may have or you can email all questions to customercare@haand.us
How long until I receive my order?
You can expect your in stock items to ship within 1-2 weeks. Visit our Shipping & Packaging page for more information!
How do I apply my gift card or discount code?
Once the checkout process begins, the gift card or discount code can be applied on the right hand side of the checkout page. If you have issues applying your code, please contact us at customercare@haand.us
Can I purchase a gift card or send an item as a gift?
Absolutely! You can find our gift cards here.
All orders are shipped with a packing slip inside the package and does not contain the prices. The packing slip will contain the order note if one has been applied. You can add this note during the checkout process by typing in the ‘Gift message or order note’ text box located in your ‘cart’. If you would like to retroactively apply a message to the order, please contact us at customercare@haand.us
Can I open a registry with Haand?
It would be our pleasure! Visit our Registry page for all information on creating, managing and finding a registry.
Custom Orders
Looking for something extra special? We can provide custom pricing for large orders, custom color bundles, and more.
Just fill out our Custom Order Form here.
Shipping & Exchanges
Shipping
Once shipped, most orders will arrive in 2 to 7 business days, depending on your location. To learn more about anticipated time-in-transit for your order, or to request expedited shipping, email us at customercare@haand.us or call us at 336.350.7957. Our Customer Care team is available 11am - 4pm ET, Monday - Saturday. . More shipping info here, including express shipping and international shipping.
Returns/Exchanges
Because Haand is a small business and all our work is handmade, our policy states that we do not refund purchases to the original form of payment unless the item is defective. If a piece doesn't work for you, we can exchange your items, or give you store credit. We are happy to cover the return shipping for either option! More Returns/Exchanges info here.
Key Design Features
Made with care & intention
We do everything in-house. We believe that to do something right, we must be involved in the entire process.
Designed to last a lifetime
Durable, heirloom quality porcelain built to withstand the rigors of commercial kitchens.
Shipped with care
We package every order carefully, ensuring our pieces arrive on your doorstep intact.
