Shipping & Returns

Standard/Expedited Shipping

We offer a variable flat rate standard shipping on all domestic orders in the continental U.S. based on your order total and serviced by UPS Ground from our studio in Burlington, NC 27215. You can expect your in stock items to ship within 1-2 weeks. Orders will arrive in 1 to 7 business days depending on your location once shipped. 
We have several options for expedited shipping on in stock items available through UPS. 3 day select, 2 day air and Next Day delivery are all available depending on your location. If you need your order shipped immediately, please contact us at customercare@haand.us

Exchanging Items

To initiate an exchange (or a return for store credit), please contact us at customercare@haand.us with your order number and we will be happy to help you.

For further information, visit the shipping page here and returns page here.