Hospitality Shipping

Shipping Carriers: We offer a variable flat rate standard shipping on all domestic orders in the continental U.S. based on your order total.  Smaller orders are serviced by UPS Ground from our studio in Burlington, NC 27215 and larger orders will ship LTL freight on a pallet. Orders will arrive in 1 to 7 business days depending on your location once shipped.  If you need your order shipped immediately, please contact us at customercare@haand.us.  Shipping charges at checkout are an estimate and may be adjusted after purchase.


Breakage:  If an items arrives broken, we politely request that you notify us within 3 business days of receipt of the order.  Replacement items will be sent or we can credit your account for future orders.