Case of 12- Ripple Dinner Plates

Is your dinnerware dishwasher & microwave safe?

Yes, our plates are designed for the rigors of restaurant kitchens and will be safe in your dishwasher & microwave. For cleaning we recommend using detergents that are gentle and environmentally friendly such as Seventh Generation.

How do I clean cutlery marks off the plates?

Is your dinnerware oven safe?

Yes, our plates are also safe in your oven up to 400°F but they are not bakeware or intended for routine use in the oven. Always be careful to prevent subjecting them to thermal shock (going from extreme cold to extreme hot or visa versa). Thermal shock can break or damage porcelain pottery.

Are your products durable?

Our work is used daily in over 175 restaurants around the world. Fast paced restaurants put our plates through rigors that they’ll never experience in your home. You can use our plates just like you’re accustomed to and when taken care of and stored properly, our wares will last a lifetime (or a few!).

How do Haand plates stack?

Our plates are designed to stack in your cupboard. We do not recommend stacking plates more than 12" high.

Lead Time: In-stock products will ship within 5-7 business days from purchase.  Pre-Ordered items will ship within 4-6 weeks.

Microwave/Dishwasher Safe: Yes, our plates are designed for the rigors of restaurant kitchens and will be safe in the dishwasher & microwave. For cleaning, we recommend using detergents that are gentle and environmentally friendly such as Seventh Generation.

Durability:  Our plates are made from with a high-performance proprietary porcelain clay.  We fire our kilns to industrial temperatures of over 2,300 degrees F which results in a fully fused and vitrified product. 

Materials:  Our work is lead-free and meets all FDA criterea for tableware.

Sample Policy: We are happy to provide samples of our pieces if you're interested in purchasing them for your hotel or restaurant.  Please contact our sales department to order samples.

Opening a new restaurant or looking for something else:  Contact our sales department to shop from our hundreds of made-to-order items.

Returns: Please note that all hospitality case sales are final.  We do not accept exchanges or returns unless the items arrive broken or defective.

Shipping Carriers: We offer a variable flat rate standard shipping on all domestic orders in the continental U.S. based on your order total.  Smaller orders are serviced by UPS Ground from our studio in Burlington, NC 27215 and larger orders will ship LTL freight on a pallet. Orders will arrive in 1 to 7 business days depending on your location once shipped.  If you need your order shipped immediately, please contact us at customercare@haand.us.  Shipping charges at checkout are an estimate and may be adjusted after purchase.

Breakage:  If an items arrives broken, we politely request that you notify us within 3 business days of receipt of the order.  Replacement items will be sent or we can credit your account for future orders.